Secure payment & deliverySecure payment & deliverySecure payment & delivery

 

Before placing an order

 

Please have a look at our terms and conditions of service before placing an order.

When you want to place an order, we kindly request you to register on our webshop. We ask you to provide all necessary details to process your order correctly. Your personal details will be received and stored securely. We will not use your account details in any other way than: 1. to verify and confirm your payment(s); 2. to correctly ship your ordered items; 3. to provide you with status information; 4. to send you a newsletter (with your consent).

By logging in with your account name and password, you can view and manage your account details.

If you have questions or you forgot your login details, please fill in the contact form.

 

Payment terms

 

Payment options

All payments in our webshop are secured. Our payment options include: Ideal, Bank transfer, Mastercard, Visa and other local payment methods.

Payment handling

Secure payments will be processed by payment service provider and collected by our webshop service company DotMadeShop.

When you place an order, you will be asked to pay the stated amount with the payment option you selected. You will be redirected to the secured payment page of Moneybookers. Upon confirmation of payment you will receive an email on the email address you specified. This email contains: 1. the confirmation of your order; 2. the invoice; 3. our terms and conditions of service; 4. approximate delivery date.

If you have any questions regarding payments (made), please fill in our contact form.

 

Payment break-down

The total amount to be paid includes: 1. the price of the ordered products; 2. the delivery costs for sending your order by track & trace number to the address specified by you; 3. Any additional (service) costs you will be informed of before placing the order.

For orders shipped within the EU, the product and service price(s) include 21% VAT. For orders shipped outside the EU, the product prices(s) are excluded of 21% VAT.

 

International duties and tax regulations

Your order may be subject to import duties and/or tax levies your country may charge. These costs are NOT included in our delivery charges and have to be paid seperately by you.

 

Delivery terms

 

Delivery handling

We work with the following shipping companies: PostNL.

Your order will be send by track & trace postage or courier. With the track & trace number you are able to follow your package until delivery. We will send you an email containing the track & trace number as soon as your order has been shipped.

If you have any questions regarding deliveries (made), please fill in our contact form.